Experienced Her Majesty’s Revenue & Customs’ approach to customer
service today in trying to correct my tax code, which involved a ten minute “conversation”
with an automated voice that insisted any problem was clearly nothing to do
with them and if I looked at their website I would be able to understand where
I was wrong in any assumption to the contrary; perseverance only resulted in
the following message: “I am sorry there is no one available to deal with your
enquiry at the moment. Goodbye”.
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