It being Wednesday, and being
in need of some DIY gear, I along with other purveyors of the grey pound headed
for B&Q to take advantage of their weekly over-60’s discount day; one
wonders if the staffing that day is increased, not around the aisles where most
of us know exactly what we want and where to find it, but at the self-service
tills which for the day become assisted service, with fresh-faced youngsters of
forty or fifty hovering, keen to intervene at the slightest hesitation with a
bewildering display of touch-screen dexterity.
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